Will Sky Stream connect to EE Smart Hub 5GHz band?

[igmack]

My Sky Q box will not connect to the 5GHz band of my EE Smart Plus router. This means it will not connect to the Wi-Fi extender right next to it, but connects to the distant router itself on 2.4GHz. 
This is a major issue as the router is a long distance, and then the signal to the Sky Q is poor. 2Mbs on a 1 Gigabit service! Buffering makes streaming unusable and I have to switch to my Smart TV. 

My question is, if I move to Sky Stream, will it connect to the nearby extender, and the 5GHz band?

[Padam_Padam]

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@igmack wrote:

My Sky Q box will not connect to the 5GHz band of my EE Smart Plus router. This means it will not connect to the Wi-Fi extender right next to it, but connects to the distant router itself on 2.4GHz. 
This is a major issue as the router is a long distance, and then the signal to the Sky Q is poor. 2Mbs on a 1 Gigabit service! Buffering makes streaming unusable and I have to switch to my Smart TV. 

My question is, if I move to Sky Stream, will it connect to the nearby extender, and the 5GHz band?

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Sky Stream can connect to a 5Ghz WiFi signal, but a boosted signal is not adviseable. Stream pucks are very sensitive to network fluctuations and WiFi extenders can often struggle to maintain a stable enough signal for them to function with any reliability. 

[igmack]

Thanks for that. The EE devices are extenders creating a mesh, not boosters. They are very reliable. 
So, unlike the Sky Q box, the Stream pucks will connect to the 5GHz band without a Sky router?

[Nigelb1972]

@igmack Stream is designed to work on any broadband connection that meets the minimum requirements 

[mikealanr]

Hi @igmack 

I've recently moved from BT to EE (even though they are the same company) and have the Smart Hub Plus  and Smart WiFi Plus device. I have a number of pucks connected via 5Ghz both to the hub and the plus device and all working flawlessly.

MikeAlanR

[igmack]

Thanks a lot, guys. Very helpful.