Whole home

[Darren5473]

Hi All

quick quistion i have whole home with 2 pucks and sky glass if i was to cancel my whole home monthly substipion would my pucks still work

i payed for one and i think i rent one.

Thanks 

[Mister_Dalek]

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@Darren5473 wrote:

Hi All

quick quistion i have whole home with 2 pucks and sky glass if i was to cancel my whole home monthly substipion would my pucks still work

i payed for one and i think i rent one.

Thanks 

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Your pucks would stop working I'm afraid. 

If you own one of them (purchased before Feb 2023) then you are free to sell it, but the other one would have to be returned to Sky. 

[Deedee36]

@Darren5473  Nope without the whole home only your glass would continue to work,bear in mind if you only own one puck the other would need to be returned to sky 

[Darren5473]

So if i was to cancel and buy a used puck of ebay this would not work

Thanks 

[Skull+Treaty]

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@Darren5473 wrote:

So if i was to cancel and buy a used puck of ebay this would not work

Thanks 

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@Darren5473 

Correct. You'd have two owned Stream devices, unable to be used as intended. 

[SKY1992bf]

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@Darren5473 wrote:

So if i was to cancel and buy a used puck of ebay this would not work

Thanks 

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@Darren5473  correct as you need whole home to use more than one device 

[SKY1992bf]

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@Skull+Treaty wrote:

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@Darren5473 wrote:

So if i was to cancel and buy a used puck of ebay this would not work

Thanks 

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@Darren5473 

Correct. You'd have two owned Stream devices, unable to be used as intended. 

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@Darren5473  if you did purchase online make sure that the device you are receiving is customer owned by the seller 

[Mister_Dalek]

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@Darren5473 wrote:

So if i was to cancel and buy a used puck of ebay this would not work

Thanks 

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A Sky Stream puck without any subscription can give some functionality, but only with a SkyID. 

When I cancelled my Sky Stream service (using a customer owned puck) I factory reset the puck then tried setting it up again. After inputting my SkyID/password it allowed me to use the apps (iPlayer, ITVX, etc) even though I had no active streaming TV subscription. 

The EPG still functioned, as did the playlist, and it continued to allow me to add things to it and would track anything viewed on one the apps. The only thing which didn't work were the live channel streams.

I never tried it, but others have reported that turning the WiFi off actually brought the DTT tuner online and allowed free to air channels to be viewed live via a puck. 

This was back at the beginning of the year - Sky may have plugged this loophole now. I ended up selling my puck anyway, so can't check if it's still possible.  

[Darren5473]

Hi thanks all

so basically i have to keep my whole home to watch what i subscibe to even if bought 2nd hand puck for another bedroom say.

[SKY1992bf]

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@Darren5473 wrote:

Hi thanks all

so basically i have to keep my whole home to watch what i subscibe to even if bought 2nd hand puck for another bedroom say.

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@Darren5473  yes

[Jporch316]

@Darren5473 

Whole home in effect is the multi room add on that allows you to watch sky tv on more than one device .....

it's been the same system sky have used on most of their systems for almost ever !

turning it off only allows you to use the primary device on your account (probably the glass tv) and the basic version of sky go 

[Darren5473]

Thanks all ile just keep it on as got 2 pucks and need another 

[Jporch316]

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@Darren5473 wrote:

Thanks all ile just keep it on as got 2 pucks and need another 

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If you got an Xbox you  will be able to install the sky go app on there and use that in the meantime ....