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This discussion topic has been answered Discussion topic: Where can you buy power supply for sky puck?

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This message was authored by: ConnorSky

Where can you buy power supply for sky puck?

Is there anywhere where you can buy a power supply for Sky Puck, cable is broken and needs replaced 


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This message was authored by: MarkGoldsmith Answer

Re: Where can you buy power supply for sky puck?

Posted by a Superuser, not a Sky employee. Find out more

@ConnorSky when did you take out Sky Stream. If its after 23rd Feb 2023, then the pucks are essentially under a lifetime warranty as Sky rent them to customers so i would think you can phone Sky and asked for a replacement power supply.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Where can you buy power supply for sky puck?

Posted by a Superuser, not a Sky employee. Find out more

@ConnorSky when did you take out Sky Stream. If its after 23rd Feb 2023, then the pucks are essentially under a lifetime warranty as Sky rent them to customers so i would think you can phone Sky and asked for a replacement power supply.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Fothergill1

Re: Where can you buy power supply for sky puck?

Posted by a Superuser, not a Sky employee. Find out more

@ConnorSky Have a look at the following link which covers repairs and spare parts.  Hopefully you will find what you are looking for 🤞

 

https://www.sky.com/help/articles/sky-glass-tv-repairs 

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