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Discussion topic: Waiting for the sky stream engineer since yesterday

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This message was authored by sabila This message was authored by: sabila

Waiting for the sky stream engineer since yesterday

I am waiting for the sky stream engineer since yesterday. My sky stream was supposed to be on yesterday but broadband engineer came to put the broadband on. But the sky engineer didn't turn up. I am still waiting. 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Waiting for the sky stream engineer since yesterday

Posted by a Superuser, not a Sky employee. Find out more

DPD will deliver the sky stream puck to the customer, the customer then needs to setup the puck themselves, much like any other streaming device.

 

The documentation is available here : https://www.sky.com/help/articles/setting-up-sky-stream



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by martswain This message was authored by: martswain

Re: Waiting for the sky stream engineer since yesterday

Sky Stream is a self install product, you do not get an engineer to set it up for you.

Read the online guide, plug it in to your TV and follow the on screen instructions.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Waiting for the sky stream engineer since yesterday

There aren't any Sky Stream installation engineers ... Sky Pucks are self install😉

Exiled in HH
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Waiting for the sky stream engineer since yesterday

Posted by a Superuser, not a Sky employee. Find out more

DPD will deliver the sky stream puck to the customer, the customer then needs to setup the puck themselves, much like any other streaming device.

 

The documentation is available here : https://www.sky.com/help/articles/setting-up-sky-stream



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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