18 Aug 2023 06:49 PM
Is it possible to use one of my sky pucks in a different address?
are they linked to my sky internet IP address?
18 Aug 2023 06:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@JustDave wrote:
Is it possible to use one of my sky pucks in a different address?
are they linked to my sky internet IP address?
No it is a clear breach of your T & C's to do that.
18 Aug 2023 06:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@JustDave wrote:
Is it possible to use one of my sky pucks in a different address?
are they linked to my sky internet IP address?
No it is a clear breach of your T & C's to do that.
18 Aug 2023 06:51 PM
Posted by a Superuser, not a Sky employee. Find out more@JustDave That would be a breach of contract on your part
18 Aug 2023 06:53 PM
Even if it's me using it when I'm travelling with work?
18 Aug 2023 06:54 PM - last edited: 18 Aug 2023 06:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@JustDave wrote:
Even if it's me using it when I'm travelling with work?
Correct, you need to use Sky Go for that purpose (if you have the whole home sub also).
18 Aug 2023 06:59 PM
I'm subscribed to every package on sky.
was hoping to be able to just plug it in when I'm away.
thanks for the info.
18 Aug 2023 07:21 PM
Posted by a Superuser, not a Sky employee. Find out more18 Aug 2023 07:22 PM - last edited: 18 Aug 2023 07:24 PM
@GD1 wrote:
@JustDave wrote:Even if it's me using it when I'm travelling with work?
Correct, you need to use Sky Go for that purpose (if you have the whole home sub also).
Sky Go works without Whole Home on mobile devices, laptops & tablets. You can stream most things in your Sky package whilst away from home in the UK. You do need Whole Home for it to work on an Apple TV box though.
18 Aug 2023 10:02 PM
Posted by a Superuser, not a Sky employee. Find out more
The 'official' answer from Sky is:
If you or any other person uses any of the TV services on Sky Glass or Sky Stream puck anywhere other than your home address you will be in breach of this contract and we may charge you an Additional Location Charge or suspend certain subscription services for use at that other address in accordance with clause 4.16 below. We use data received from compatible devices and network connections you use to access your TV Services to ensure you are only using your TV Services at your address and in accordance with clause 4.4 below.
4.4. You agree to use your TV services for your household's own private domestic enjoyment at your address only and not for any commercial or business purpose.
4.16. If you or any other person uses any of the TV services or your account anywhere other than your address, you will be in breach of this contract. As such, we may either suspend your TV services or charge you an Additional Location Charge for use at that other address based on the price of your subscription at your address. We will notify you before taking any action or applying that additional charge to your account.