Discussion topic: Unable to Log Into a New Device on Sky Go

This message was authored by: AngeloFernando · ‎27 May 2024

Hello I am having trouble logging into a new Sky Go device on my PS5.
I have managed my devices on my iphone in order to remove an old device and now having trouble logging into my new device (PS5) as an error alert is saying " You cant use sky go on this device yet. youll need a Sky Q Multiscreen, Skyglass Whole home or Sky go extra subsription........"
According to my undertsanding I can view Sky Go on upto two devices ?

This message was authored by: SKY1992bf · ‎27 May 2024

@AngeloFernando To view sky go on a console device you do need either sky go extra/sky multi screen/whole home subscription as that is how sky has decided to sell it

the 2 device option is limited to mobile devices such as phones/tablets/laptops/pcs only

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎27 May 2024

@AngeloFernando To view sky go on a console device you do need either sky go extra/sky multi screen/whole home subscription as that is how sky has decided to sell it

the 2 device option is limited to mobile devices such as phones/tablets/laptops/pcs only

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Unable to Log Into a New Device on Sky Go

Unable to Log Into a New Device on Sky Go

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