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Discussion topic: Trying to install sky stream box but has frozen can anyone help

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This message was authored by novice This message was authored by: novice

Trying to install sky stream box but has frozen can anyone help

Have had sky installed but trying to setup tv but sreen has frozen will not let me proceed


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Trying to install sky stream box but has frozen can anyone help

Posted by a Superuser, not a Sky employee. Find out more

@novice  Have you tried unplugging the puck for around 10 minutes and then try again

 

You should follow the steps gere to setup your puck https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Trying to install sky stream box but has frozen can anyone help

Posted by a Superuser, not a Sky employee. Find out more

@novice  Have you tried unplugging the puck for around 10 minutes and then try again

 

You should follow the steps gere to setup your puck https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


novice
Topic Author
This message was authored by novice This message was authored by: novice

Re: Trying to install sky stream box but has frozen can anyone help

Spoiler
After over 2 hours finally downloaded all.Switched off numerous times, phew

Thanks for help
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