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Discussion topic: T

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SJ82
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This message was authored by SJ82 This message was authored by: SJ82

T

‎05 Jan 2024 09:12 PM

The connection on my tv is not working, I've checked the stream box and the light is on, I've checked the hub box and all the lights are green, I've checked the connection on my phone and that says WiFi connected. 

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GD1
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Superuser
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Re: T

‎05 Jan 2024 09:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@SJ82  No signal is the TV telling you the input you have selected isn't the Stream Box, you need to scroll through the inputs on your TV to get the correct one.

 

It is nothing to do with your wifi.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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