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Discussion topic: Streaming tv

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This message was authored by: Lola65

Streaming tv

Tv streaming goes fast jumps and sticks at times usually about 8pm when watching live  football on the sky 

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This message was authored by: J_ham

Re: Streaming tv

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: martswain

Re: Streaming tv

If you are watching in UHD this is a known problem with live sport, there are many topics on this and it happens irrespective of how the puck is connected in the home and the ISP's incoming broadband speed.

 

It happens both on the first UHD option (401 usually) and also on the Live Sync option (921/922)

We are still waiting for Sky to fix the issue.

 

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