Discussion topic: Stream not working

This message was authored by: SusanS70 · ‎03 May 2024

Tv stream was working fine this morning now it says I need to upgrade. Bill is paid fully. Cannot understand why it says I need to upgrade. Can anyone help me please.

This message was authored by: MarkGoldsmith · ‎03 May 2024

Hi @SusanS70 if you haven't already the first thing i'd suggest trying is to reboot the puck by unplugging it for a couple of minutes.

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This message was authored by: SusanS70 · ‎03 May 2024

Thank you for your message. Tried re booting still not working. Spoke to sky they don't know what's going on either. Said he's passed it to technical and to allow 72 hours. He's ringing me back Monday morning with an update.

Discussion topic: Stream not working

Stream not working

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