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Discussion topic: Stream Puck playlist missing episodes

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This message was authored by LisaCarr This message was authored by: LisaCarr

Stream Puck playlist missing episodes

My playlists constantly miss episodes that are not available. E.g big brother episodes 1-11 are available 12 and 13 are missing and 14+ are available. I am based in ROI 

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This message was authored by lettice This message was authored by: lettice

Re: Stream Puck playlist missing episodes

Posted by a Superuser, not a Sky employee. Find out more

Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by ShaneH This message was authored by: ShaneH

Re: Stream Puck playlist missing episodes

Viewer relations weren't much help to me when I reported a missing episode of a Virgin Media series. They kept blaming VM but they wouldn't commit to contact VM to solve the simple error. It took weeks for them to solve the issue.

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