09 Apr 2024 09:10 PM
Anyone have issues with sound not matching picture on sky stream. I've tried the following to fix it:
* unplugged puck, tv and router
*tried every sound delay setting
*tried every sound and picture option
*tried different pucks on different TV- all the same
It doesn't happen on apps like netflix, amazon prime etc. Just on live TV and on demand - all channels, sky, bbc, its etc.
It's driving me crazy.
09 Apr 2024 09:17 PM
Ignore this, thought it hadn't posted first time but it had.
09 Apr 2024 11:11 PM - last edited: 09 Apr 2024 11:12 PM
Posted by a Superuser, not a Sky employee. Find out more@joannesmca This is a known issue that started with a new update a few days ago. The recommendation as a temporary workaround while Sky find a solution is to try changing your sound settings to PCM or passthrough. I see you have already tried all these options though.
There is a fairly comprehensive thread on the subject HERE. Posts 77 and 98 are of particular interest.