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Discussion topic: Software error sky stream

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Avatar for Amirastoica
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This message was authored by: Amirastoica

Message posted on ‎02 Sep 2025 02:37 PM

Software error sky stream

My sky stream is stuck on software error says yo contact you
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎02 Sep 2025 02:47 PM

Re: Software error sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Amirastoica  You need to contact Sky as advised on your puck, you're not contacting Sky support by posting here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Fothergill1

Message posted on ‎02 Sep 2025 03:52 PM

Re: Software error sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Amirastoica Before you call Sky customer services you could have a look at the following help link Setup stuck on updating software to see if there is anything there to help you resolve the problem.

 

 

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