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Discussion topic: NEW TO SKY

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This message was authored by: Blaine1230

Message posted on ‎02 Sep 2025 04:22 PM

NEW TO SKY

I have recently received my new sky stream box that I ordered yesterday I am still waiting for my new broadband to be installed when will I be able to use my new sky steam as i have plugged it in and the sky logo just keeps coming on and then going off. 

TIA 

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Superuser
This message was authored by: GD1

Message posted on ‎02 Sep 2025 04:23 PM

Re: NEW TO SKY

Posted by a Superuser, not a Sky employee. Find out more

@Blaine1230  Do you have a broadband connection at present, if not you can't set up the puck as it needs a broadband connection.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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