0

Discussion topic: Skysports+

Reply
This message was authored by Ryan105 This message was authored by: Ryan105

Skysports+

I have recently subscribed to skystream. I have paid for all sky sports channels including skysports+. However none of the skysports+ channels work at all. They all show the error message "There is a technical issue. Please try again later. Code WGT8." My Internet connection is fine and I've tried refreshing apps

 

Anybody had similar and able to offer advice please??

 

Many thanks 

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Skysports+

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the puck to see if that helps

 

If your device is on software version QS28:

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

If you don't have software version QS28 yet, then to reboot the device you need to turn it off at the plug for 2 minutes.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Ryan105
Topic Author
This message was authored by Ryan105 This message was authored by: Ryan105

Re: Skysports+

Thank you for your help. Unfortunately it has not resolved the issue. 

 

I can access skysports+ on my phone through the sky go app just not through the puck/TV.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion