Sky stream tv shows ans movies

[Seanmateer]

We hage recently got sky stream, it's great. However when we try to load tv shows or movies it just keeps saying loading, keeps doing this until it times out and takes us back to main menu. Tried reseting box, but stull getting same results. Can't load tv shows or movies 

[Mister_Dalek]

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@Seanmateer wrote:

We hage recently got sky stream, it's great. However when we try to load tv shows or movies it just keeps saying loading, keeps doing this until it times out and takes us back to main menu. Tried reseting box, but stull getting same results. Can't load tv shows or movies 

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What is your broadband speed? Check what the puck is receiving by running a network check from the get help menu on the Netflix app.