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This discussion topic has been answered Discussion topic: Skyq set up box appears on start up

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This message was authored by: sharon201

Skyq set up box appears on start up

I have changed from sky q to sky stream and the box with sky q set up still pops up for a couple of seconds on start up


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This message was authored by: Dazzasky Answer

Re: Skyq set up box appears on start up

Posted by a Superuser, not a Sky employee. Find out more

@sharon201 wrote:

How do I do that on my LG TV? 


Go to Home Hub, select the 3 dots at top of screen on the right hand side and then select edit inputs. You can then select the hdmi port you want to edit @sharon201 

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This message was authored by: GD1

Re: Skyq set up box appears on start up

Posted by a Superuser, not a Sky employee. Find out more

@sharon201  Thats sounds more like your TV showing the HDMI as Sky Q, you shoudl be able to go into your TV's setting and be able to rename the input.  Thisnisnt a Stream issue.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: lettice

Re: Skyq set up box appears on start up

Posted by a Superuser, not a Sky employee. Find out more

You need to explain exactly what is happening.

 

Possibly what you mean is your tv hdmi source flag shows as your Sky Stream box starts up, with a brief tv generated flag showing the words Sky Q on screen.

Depending on the tv manufacturer, you can change that flag in the TV settings for the individual hdmi sources.

Some you cannot, my LG C5 shows my Sky Stream box as a SKY Q device in its source list description

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This message was authored by: sharon201

Re: Skyq set up box appears on start up

How do I do that on my LG TV? 

This message was authored by: GD1

Re: Skyq set up box appears on start up

Posted by a Superuser, not a Sky employee. Find out more

@sharon201  You will need to read the TV's user guide

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Dazzasky Answer

Re: Skyq set up box appears on start up

Posted by a Superuser, not a Sky employee. Find out more

@sharon201 wrote:

How do I do that on my LG TV? 


Go to Home Hub, select the 3 dots at top of screen on the right hand side and then select edit inputs. You can then select the hdmi port you want to edit @sharon201 

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This message was authored by: sharon201

Re: Skyq set up box appears on start up

I've done it thank you 

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