0

Discussion topic: Skye pic

Reply
This message was authored by Steve5470 This message was authored by: Steve5470

Skye pic

Keeps turning off but keeps switched on no picture

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: Skye pic

Posted by a Superuser, not a Sky employee. Find out more

@Steve5470 

 

In order for the community to assist you will need to provide more information. Do you mean you are getting the Sky logo / white light then nothing? There was a major outage and Sky have issues advice needed to follow to resolve: 

 

https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on?area=sky-glass&DCMP=ivr-skycom:ec_gl...

 

If something else, i.e you can get to the home screen but when you try and watch a channel are getting an error, you will need to post exactly what issue you are seeing with far more detail.

 

MikeAlanR

 

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Steve5470
Topic Author
This message was authored by Steve5470 This message was authored by: Steve5470

Re: Skye pic

Will be sitting here watching something and will just turn off but stand by light is still on so have to turn it off and back on again to get picture and sound back on 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion