@CiaraR wrote:
Hi, my Sky stream puck isn't working. I can turn it on but the picture is frozen and as soon as I try to navigate using the remote it turns itself off. This has been happening for about 5 hrs, always with the same frozen homescreen. I've tried all the usual fixes with no success. Any advice?
Have you pulled the plug for a few minutes ?
otherwise you may have to try the factory reset
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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
