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Discussion topic: Sky stream keeps pixelating

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This message was authored by: JRL

Sky stream keeps pixelating

Sky stream keeps pixelating, we've been on tv, streaming apps and all doing it every now and then in different parts of the screen.

 

WiFi seems to be fine as I have also played on my PlayStation and this had no issues.

 

i have sky WiFi.

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This message was authored by: Angel_Aka

Re: Sky stream keeps pixelating


@JRL wrote:

Sky stream keeps pixelating, we've been on tv, streaming apps and all doing it every now and then in different parts of the screen.

 

WiFi seems to be fine as I have also played on my PlayStation and this had no issues.

 

i have sky WiFi.


Stream pucks are more sensitive to WiFi speed fluctuations than other devices. Check the speed your puck is receiving by running a network check from the get help menu on the Netflix app. You need a minimum of 25Mbps but preferably a lot more, and it really needs to be stable. 

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