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Discussion topic: Sky stream issues

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This message was authored by: Lebowski126

Message posted on ‎14 Sep 2026 02:16 PM

Sky stream issues

Just back at sky after 2 years with virgin. Have the stream box but it's falling over constantly, I'm still on virgin BB for another week (1gb) but that shouldn't be a problem. Whenever I'm in uhd channels then move to other channels I get error messages and when a channel does work it kicks me back to the home page. It sometimes works fine but I have had technical issues messages, loading channel messages and have had to reset the box over 20 times! It's ethernet connected so should help the stability, I'm waiting on sky BB to see if the issues go away but I doubt this is a BB issue. Any ideas? Thanks.
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This message was authored by: GD1

Message posted on ‎14 Sep 2026 02:41 PM

Re: Sky stream issues

Posted by a Superuser, not a Sky employee. Find out more

@Lebowski126  Your post has been moved from the Sky Go board  to the correct bopard for Sky Syream related issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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