@Caitlin726 wrote:
I recently purchased the sky stream I believe it was but I've just added the sky glass to my account now which is being delivered tomorrow. Just wondering what happens now? Do I send the sky box back as it's all built into the tv? Will it get taken off my bill now and replaced with the sky glass or am I going to be paying for both even though I no longer need the sky box. Thank you
You don't purchase Sky Stream, you are loaned a Stream puck for the duration of your streaming TV contract. If you don't want to use it to get the Sky Stream 'experience' on a second TV in your home then you must return it to Sky or they will charge you a non-return fee.
If you want to use it on a second TV you will need to add the Whole Home subscription to your Sky Glass streaming TV package in order for the puck to work.
If you only want to use Sky Glass then once it's activated give Sky a call and they can send you packaging to return the puck.
