Sky sports jumping / skipping on playlist

[RobL817]

I did notice that - it was OK up until about lap 60 of the race where both the picture and audio were an issue! Both issues This resulted in some key points of the race being missed. 

Whilst this was OK, it still isn't acceptable for a service that it quite expensive in its own right. Thinking about the sky sports platform across the majority of UK providers (sky, virgin, NOW TV etc), the money being spent by individuals to enjoy something they are passionate about.

[GlennMcGuire]

Same issue with my stream when trying to watch the GP. The time scroll bar shows that the full programme isn't loaded either. Very infuriating.

[Helene3]

This is happening more and more! I'm currently trying to watch the Man City vs Arsenal match and it's showing half adverts.. leaving people mid sentence etc Extremely hard to watch!! Sky please sort this out! 

[Helene3]

Do you have another address as it is saying that one isn't valid 🤷‍♀️

[clayts]

Sky Premier League HD cloud recording of Man City v Arsenal - skipping at least once per minute, skips forward around 10 seconds. Skipped just as Arsenal scored their first goal. Fumin'

[kad20000]

I won't be renewing, that's for sure.....rubbish.

[MarkGoldsmith]

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@clayts wrote:

Sky Premier League HD cloud recording of Man City v Arsenal - skipping at least once per minute, skips forward around 10 seconds. Skipped just as Arsenal scored their first goal. Fumin'

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Report it to the viewer relations team by emailing viewerR@sky.uk.

There were a couple of F1 races earlier this season where the same thing was happening and it got fixed because people reported it to them.

[Helene3]

@MarkGoldsmith 

Do you have an alternative email address? As it's coming up invalid 🤷‍♀️