Sky remote not turning off my new Samsung TV

[Bigmac2]

My Sky remote turns on my new Samsung TV bit will not turn it off. Also when u try to set up manually it cannot find my Samsung TV model number UE55CU8500KXXU

[Padam_Padam]

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@Bigmac2 wrote:

My Sky remote turns on my new Samsung TV bit will not turn it off. Also when u try to set up manually it cannot find my Samsung TV model number UE55CU8500KXXU

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Try some of the other Samsung codes. One of them will work. 

A long press of the standby button should power off the TV. 

[Fothergill1]

@Bigmac2  Welcome to the forum.  Once you have setup the remote to control the volume and on/off of your TV you need to give a long press of the remote power button to turn off the TV.

Six months ago I purchased a new 65" Samsung S90C TV and soundbar.  When setting up the remote I just selected Samsung and then went through the various settings until I found one that worked.

[Nigelb1972]

@Bigmac2 I've got a Samsung and you need to do a looooooong press on the on/off button on the Sky remote. It should the put the TV and Puck in standby....

Press and hold until the TV turns off 👍🏻

[Bigmac2]

I forgot to mention that although the sky remote is turning off the Samsung TV after about 10 seconds the TV comes back on again !

[Fothergill1]

Hi @Bigmac2 That's certainly weird.  Maybe try clearing the remote and then pairing it again.

1. Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
2. Press 4 and 6 together for three seconds (IR mode)
3. Press 1 and 3 together for three seconds (bluetooth mode).   A connected message should appear on your screen, press continue and it's all done.

Once you have done that go back to Settings >Connected devices > Sky remote and then Control your TV to setup the remote controlling your TV option.

[Ghostbuster1905]

I have exactly the same problem 

sky no help 

[Del32]

I have sky stream plugged into a denor avr-x2400h receiver and the forward to a samsung ue43cu8000k tv.

I can get volume to change but sta day only does the stream box. HELP!!!!!

Wife is not happy having to use the TV remote to power the TV kn  and off.

The  virgin remote works fine. When I had sky before the TV worked OK. Although is was LG.

[Nigelb1972]

Press and hold the power button and it should turn off the puck and put the TV into standby. We've got a 2022 Samsung QLED and it works with that.