Sky remote not turning off my new Samsung TV

[Bigmac2]

My Sky remote turns on my new Samsung TV bit will not turn it off. Also when u try to set up manually it cannot find my Samsung TV model number UE55CU8500KXXU

[Padam_Padam]

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@Bigmac2 wrote:

My Sky remote turns on my new Samsung TV bit will not turn it off. Also when u try to set up manually it cannot find my Samsung TV model number UE55CU8500KXXU

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Try some of the other Samsung codes. One of them will work. 

A long press of the standby button should power off the TV. 

[Fothergill1]

@Bigmac2  Welcome to the forum.  Once you have setup the remote to control the volume and on/off of your TV you need to give a long press of the remote power button to turn off the TV.

Six months ago I purchased a new 65" Samsung S90C TV and soundbar.  When setting up the remote I just selected Samsung and then went through the various settings until I found one that worked.

[Nigelb1972]

@Bigmac2 I've got a Samsung and you need to do a looooooong press on the on/off button on the Sky remote. It should the put the TV and Puck in standby....

Press and hold until the TV turns off 👍🏻

[Bigmac2]

I forgot to mention that although the sky remote is turning off the Samsung TV after about 10 seconds the TV comes back on again !

[Fothergill1]

Hi @Bigmac2 That's certainly weird.  Maybe try clearing the remote and then pairing it again.

1. Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
2. Press 4 and 6 together for three seconds (IR mode)
3. Press 1 and 3 together for three seconds (bluetooth mode).   A connected message should appear on your screen, press continue and it's all done.

Once you have done that go back to Settings >Connected devices > Sky remote and then Control your TV to setup the remote controlling your TV option.