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This discussion topic has been answered Discussion topic: Sky puck

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This message was authored by: Jamesmac9

Sky puck

I have sky glass and 1 puck in bedroom looking for 2nd puck and cost 


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This message was authored by: lettice Answer

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

As you have a Sky Glass Tv and a puck now, you will have the Whole Home pack already.

 

If you want another Sky Stream puck, it will be a one off (non refundable) £39.95 cost.

No other cost.

 

You can order another puck in your MySky app or MySky online account under Your Products>Manage>Home set-up
You will see on Sky Stream puck, an add button.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice Answer

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

As you have a Sky Glass Tv and a puck now, you will have the Whole Home pack already.

 

If you want another Sky Stream puck, it will be a one off (non refundable) £39.95 cost.

No other cost.

 

You can order another puck in your MySky app or MySky online account under Your Products>Manage>Home set-up
You will see on Sky Stream puck, an add button.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Angel_Aka

Re: Sky puck


@Jamesmac9 wrote:

I have sky glass and 1 puck in bedroom looking for 2nd puck and cost 


Make sure you have sufficient bandwidth available in the room you wish to use this second puck, particularly if you are planning on streaming on a Glass TV and another puck at the same time. 

Each puck needs its own independent fast and stable broadband connection to function, without this you will likely have issues. 

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