Hi @Philpillage
You will need to provide some more information. What is happening when you try and watch TV? Is there an error message? Can you access the home screen and apps etc? Was this a new install? Have you tried a reboot? Doesn't your broadband meet the minimum speed requirements?
We are fellow customers and know nothing about you unless you tell us but we have experienced most issues so should be able to point you in the right direction.
Mike
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
