Sky puck

[BenJoBanjo]

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@pedro-n-f-c wrote:

Just out of curiosity, what would be the new one?

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I told you on the earlier post. IPO61B-02-SKY-ant or a variant of that. 

[pedro-n-f-c]

At the store where I bought it they tell me it's the new one

[BenJoBanjo]

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@pedro-n-f-c wrote:

At the store where I bought it they tell me it's the new one

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Staff at those stores (Sky, Currys or EE) are mostly clueless. Never trust a salesperson from any company. They wanted the sale. They'll tell you anything you want to hear, be it the truth or otherwise, in order to make that sale. 

But I say again, it doesn't matter if it's the new or old puck. It's whether it works or not is the crucial thing. 

[MarkGoldsmith]

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@pedro-n-f-c wrote:

At the store where I bought it they tell me it's the new one

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Staff at a store almost certainly wouldn't know which puck is being dispatched from a warehouse to fulfil an order.

Anyway, it in no way matters which model of a puck you have, there is no discernible difference 

[pedro-n-f-c]

Exactly it works that's the most important thing

[Aa44]

if i pause puck then leave room too long it switches off 

[Fothergill1]

Hi @Aa44 and welcome to the forum. Yes, it is very annoying that the puck goes to standby after being paused for only 10 minutes.  However, the good news is there is an updated UI (3.79.0) rolling out at the moment. This updated UI extends the pause time to 25 minutes and when it un-pauses it just continues playing the programme. As with all updates it will roll out in batches but hopefully you will receive it soon.