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Discussion topic: Sky puck wont come on

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This message was authored by Timdarno72 This message was authored by: Timdarno72

Sky puck wont come on

Sky pick won't come on .I've un plugged it plugged it back in stats to load up sky comes on screen then goes off

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky puck wont come on

Posted by a Superuser, not a Sky employee. Find out more

Hi @Timdarno72 

 

Try the recovery as doxumented here: https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck

 

You can also try resetting the display output with the puck turned on press: HOME, 1, 0, 8, 0, HOME on the remote to reset the output to 1080i.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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