Sky Stream puck still not active

[Matty172]

Had my sky stream puck for 2 weeks now and still haven't been able to activate it so unable to use Netflix and add other packages. Being told the CRF team are working on it but surely shouldn't take this long

[Angel_Aka]

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@Matty172 wrote:

Had my sky stream puck for 2 weeks now and still haven't been able to activate it so unable to use Netflix and add other packages. Being told the CRF team are working on it but surely shouldn't take this long

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It absolutely should not take that long.