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This discussion topic has been answered Discussion topic: S sky box won’t turn on
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This message was authored by: Jen180
Message posted on 07 Apr 2026 04:47 PM
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After turning the sky on it turns red and white and shut itself off
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This message was authored by: lettice
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Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 07 Apr 2026 04:59 PM
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Have a read of this Sky help article, namely doing the recovery procedure on step 4
For Sky Glass TV;
For Sky Stream puck;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: lettice
Answer
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 07 Apr 2026 04:59 PM
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Have a read of this Sky help article, namely doing the recovery procedure on step 4
For Sky Glass TV;
For Sky Stream puck;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Reply
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