Thanks for the detail that all makes sense. I do think the first box I had did have problems but the last two didn't fix the issue. I spend another hot on sky support call last night and my car has been escalated. I'm waiting for a call back.
Sky still a loss on how they with sky they can't fix it. But just out walking the dog and another test came to mind.
I'm currently watching Sky through the puck which is connected to 5g tethered through my phone directly after exiting Disney+ via the home screen no issues at all. The scenerio that 100% of the time triggered the pixelation on the broadband.
Hmmmm! Maybe these issues are more down to your isp. This has happened previously with cheap supplied routers that some isp's provide. The problem is it's so difficult to track down many of the causes that some people have. For myself, I've had Stream/Glass for 18 months with little to no problems, so the system works as it should.
