Sky Stream is shocking, and needs resetting multiple times a day

[richcole26]

Sky stream is an absolute joke of a product. We have to turn the box off and on again multiple times daily. The resolution keeps changing, it says the hdmi cable doesn't support 4k, then it does, then it doesn't. It constantly crashes. The product clearly isn't ready, and Sky shouldn't be allowed to market or sell it.

[Dazzasky]

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@richcole26 wrote:

Sky stream is an absolute joke of a product. We have to turn the box off and on again multiple times daily. The resolution keeps changing, it says the hdmi cable doesn't support 4k, then it does, then it doesn't. It constantly crashes. The product clearly isn't ready, and Sky shouldn't be allowed to market or sell it.

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Hi @richcole26 I've escalated your post to Sky. Keep an eye out for a message from them 

[TimmyBGood]

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@richcole26 wrote:

 The product clearly isn't ready, and Sky shouldn't be allowed to market or sell it.

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Stream was released alongside Glass in October 2021, and as a standalone product a year later.  If it generally didn't work, someone would probably have noticed by now.

[Greenfingers001]

Thanks for escalating this. We’ve sent @richcole26  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[MikeMcR68]

Agreed. Constant crashes here too. Won't even start up most days with "Please wait" on the screen. Constant Freezes. YouTube app barely works. It's a joke. 

[leeanne1992x]

Mine is the same half way threw a program & it freezes and i need to unplug & start up again