Sky Stream asking for PIN

[AimeeV]

Guests currently staying in holiday cottage have been asked for a PIN, ay ideas why that would suddenly happen?  For security reasons don't want to hand that out as they could download movies, pay per view items.

[Mark39]

Mandatory Daytime Protection is an OFCOM requirement of all providers, which enforces use of a PIN before viewers are able to watch some content before the watershed.

[TimmyBGood · Accepted solution]

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@AimeeV wrote:

For security reasons don't want to hand that out as they could download movies, pay per view items.

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No domestic Sky platform is intended for 'guest' use: it's somewhere between inadvisable and actually forbidden according to the T&C's, which is why there's no PIN separate to the subscription account itself.

A PIN challenge probably means they are trying to turn to a channel such as Sky Atlantic which is carrying post-watershed content before 21:00, as is typical in that schedule (House of the Dragon followed by True Detective this afternoon, neither of which could otherwise be carried at this time of day without seriously upsetting Ofcom)

A lot of Sky on-demand content is also behind a PIN, as are some seemingly innocuous items (including episodes of the Simpsons) on other broadcast Sky channels.  The majority of Sky Cinema is PIN-controlled, for obvious reasons.

[Exiled-in-HH]

You shouldn't installed pucks in holiday cottages ... Smart TVs are best so guests can log on to their own subscription services or PSB apps🤔

[TimmyBGood]

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@Exiled-in-HH wrote:

Smart TVs are best so guests can log on to their own subscription services or PSB apps

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Although judging from the ones we've stayed in, they rarely remember to log off...

That's the only time I've ever watched anything on Apple TV.

[mikealanr]

Rocku are really good for holiday let's. They have guest mode and you can sign out remotely if they have forgotten to do so before new ones arrive.

https://support.roku.com/en-gb/article/360015612834

As stated it is against the t&c's to use Sky puck for commercial purposes.

MikeAlanR

[TimmyBGood]

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@mikealanr wrote:

Rocku are really good for holiday let's. They have guest mode and you can sign out remotely if they have forgotten to do so before new ones arrive.

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That's very neat, particularly letting guests choose their departure date on which the device will re-set.  Almost as if someone at Roku understands how such devices are actually used, rather than Sky being stuck somewhere in the mid-90s with single user satellite; )

[AimeeV]

Thank you so much for the useful feedback.  I will be changing to another provider this month and will look at Roku to avoid such situations in the future.

So I am right in thinking if I hand over the PIN I could incur multiple charges for things such as movies that is correct I believe?