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Discussion topic: Sky Streaming

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Avatar for Etta2020
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This message was authored by: Etta2020

Message posted on ‎01 Jan 2025 09:52 AM

Sky Streaming

Please how do I reinstate my Streaming. It kept saying that it will be restored in no less than 2 hours , it's nearly 24 hours now after clearing my outstanding balance 

 

 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎01 Jan 2025 10:08 AM

Re: Sky Streaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @Etta2020 

 

Once you have cleared your balance, you need to ensure that you have set a continuous payment method up to. If you have done both of these follow the advice here and restart your device: https://www.sky.com/help/home/sky-tv/sky-tv-glass/account-and-billing-sky-glass/bills-and-payments-s...

 

However not sure if today being a bank holiday may delay things.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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