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Discussion topic: Sky Stream - Remote to Puck

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This message was authored by Dougie+Divot This message was authored by: Dougie+Divot

Sky Stream - Remote to Puck

Does the remote need line of sight with the puck to work; the reason I ask is I'm thinking of subscribing sky stream (cancelled Sky Q 2 years ago) but have a wall mounted tv and I want to hide the puck behind the tv. Also, can I watch sky stream on iPads elswhere in the house (is there a separate app) and will it have the same functionality as watching on the tv. Many thanks. 


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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: Sky Stream - Remote to Puck

Posted by a Superuser, not a Sky employee. Find out more

@Dougie+Divot wrote:
Hi @mikealanr , Thank you once again, just one more question, as you are the oracle,, does the puck have an Ethernet connection, I have full fibre into the house and prefer solid connection for stability. 

Thanks Dougie+Divot

@Dougie+Divot  Yes it does, it's how I have mine connected. It supports WiFi 6 too so you'll likely get faster speeds (your broadband package dependant) via WiFi. I use a wired connection as it's plenty fast enough for my viewing needs (including UHD/HDR)

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"Sometimes, the only choices you have are bad ones, but you still have to choose"

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky Stream - Remote to Puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dougie+Divot 

 

No the remote connects via Bluetooth as well as IR functions.

 

More info on the remote generally: https://www.sky.com/help/articles/your-sky-glass-remote

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Dougie+Divot
Topic Author
This message was authored by Dougie+Divot This message was authored by: Dougie+Divot

Re: Sky Stream - Remote to Puck

Hi @mikealanr ,

 

many thanks, very helpful. Can I watch Stream via sky go on my iPad. Thanks

This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky Stream - Remote to Puck

Posted by a Superuser, not a Sky employee. Find out more

@Dougie+Divot 

 

Yes but note that the channel line up on stream (and Go) is different than Q.

 

See: https://www.sky.com/help/articles/tv-channel-list-sky-glass

 

Also the number of devices you can uSe is different depending on your package: https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go#:~:text=You%20can%20register....

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Dougie+Divot
Topic Author
This message was authored by Dougie+Divot This message was authored by: Dougie+Divot

Re: Sky Stream - Remote to Puck

Hi @mikealanr ,

 

Thank you once again, just one more question, as you are the oracle,, does the puck have an Ethernet connection, I have full fibre into the house and prefer solid connection for stability. 

Thanks Dougie+Divot

This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: Sky Stream - Remote to Puck

Posted by a Superuser, not a Sky employee. Find out more

@Dougie+Divot wrote:
Hi @mikealanr , Thank you once again, just one more question, as you are the oracle,, does the puck have an Ethernet connection, I have full fibre into the house and prefer solid connection for stability. 

Thanks Dougie+Divot

@Dougie+Divot  Yes it does, it's how I have mine connected. It supports WiFi 6 too so you'll likely get faster speeds (your broadband package dependant) via WiFi. I use a wired connection as it's plenty fast enough for my viewing needs (including UHD/HDR)

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
Dougie+Divot
Topic Author
This message was authored by Dougie+Divot This message was authored by: Dougie+Divot

Re: Sky Stream - Remote to Puck

@Skull+Treaty,

 

perfect, thanks for your help. 

Dougie+Divot

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