Sky Stream - Remote to Puck

[Dougie+Divot]

Does the remote need line of sight with the puck to work; the reason I ask is I'm thinking of subscribing sky stream (cancelled Sky Q 2 years ago) but have a wall mounted tv and I want to hide the puck behind the tv. Also, can I watch sky stream on iPads elswhere in the house (is there a separate app) and will it have the same functionality as watching on the tv. Many thanks. 

[mikealanr]

Hi @Dougie+Divot 

No the remote connects via Bluetooth as well as IR functions.

More info on the remote generally: https://www.sky.com/help/articles/your-sky-glass-remote

MikeAlanR

[Dougie+Divot]

Hi @mikealanr ,

many thanks, very helpful. Can I watch Stream via sky go on my iPad. Thanks

[mikealanr]

@Dougie+Divot 

Yes but note that the channel line up on stream (and Go) is different than Q.

See: https://www.sky.com/help/articles/tv-channel-list-sky-glass

Also the number of devices you can uSe is different depending on your package: https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go#:~:text=You%20can%20register....

MikeAlanR

[Dougie+Divot]

Hi @mikealanr ,

Thank you once again, just one more question, as you are the oracle,, does the puck have an Ethernet connection, I have full fibre into the house and prefer solid connection for stability. 

Thanks Dougie+Divot

[Skull+Treaty · Accepted solution]

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@Dougie+Divot wrote:
Hi @mikealanr , Thank you once again, just one more question, as you are the oracle,, does the puck have an Ethernet connection, I have full fibre into the house and prefer solid connection for stability. 

Thanks Dougie+Divot

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@Dougie+Divot  Yes it does, it's how I have mine connected. It supports WiFi 6 too so you'll likely get faster speeds (your broadband package dependant) via WiFi. I use a wired connection as it's plenty fast enough for my viewing needs (including UHD/HDR)

[Dougie+Divot]

@Skull+Treaty,

perfect, thanks for your help. 

Dougie+Divot

[Rahul14]

Hi there. Just wondering if this works ok? Is the sky puck responsive behind a tv to a remote? My plan is to place mine either behind the tv or in a cupboard where the puck will have a wired connection. But I'm just confirming if it will respond to the remote 

[Rahul14]

@Dougie+Divot 

[Skull+Treaty]

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@Rahul14 wrote:

Hi there. Just wondering if this works ok? Is the sky puck responsive behind a tv to a remote? My plan is to place mine either behind the tv or in a cupboard where the puck will have a wired connection. But I'm just confirming if it will respond to the remote 

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@Rahul14 

When the remote is paired via Bluetooth, it should be fine behind a TV or in a cupboard - not that I have mine situated in either of those.