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Discussion topic: Sky Stream New Puck

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This message was authored by: JR79

Sky Stream New Puck

I trying to set up a second puck, it's recognising it's connect but stuck in trying to connect to Wi-Fi 

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This message was authored by: lettice

Re: Sky Stream New Puck

Posted by a Superuser, not a Sky employee. Find out more

Either, set the puck up, where your other one worked with a wifi connection connected to that TV or try using an ethernet cable from the puck to the router just for the setup.

 

Once setup, you can either then move the puck back to where you were trying to set it up with wifi, or if you set it up with an ethernet cable, then add it to your wifi in settings and remove the ethernet cable.

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Sky Stream with two pucks (former Sky Q and Sky+ customer).
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