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Discussion topic: Sky Sports Main Event UHD 401

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This message was authored by adamandfamily This message was authored by: adamandfamily

Sky Sports Main Event UHD 401

Hi everyone. We have just got Sky Stream and so far so good.

 

My one question is whether its possible to "move" Sky Sports Main Event UHD from 901 to 401? I like to be able to flick through the sports channels and having it further away is annoying (first world problem I know)


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adamandfamily
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This message was authored by adamandfamily This message was authored by: adamandfamily Answer

Re: Sky Sports Main Event UHD 401

Hi all - the channels seem to randomly have swapped into the "right" positions this evening. Didnt need to do anything. I guess there was just some delay.

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Sports Main Event UHD 401

Posted by a Superuser, not a Sky employee. Find out more

@adamandfamily Welcome to the forum.  Unfortunately the channels are fixed and cannot be configured by the users.  If we had the ability to customise there would be lots of things I would like to change especially deleting from and rearranging items on the home screen. 🤔

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adamandfamily
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This message was authored by adamandfamily This message was authored by: adamandfamily

Re: Sky Sports Main Event UHD 401

Ah thats a shame. On Sky Q I remember the channels swapped automatically. Never mind!

This message was authored by lettice This message was authored by: lettice

Re: Sky Sports Main Event UHD 401

Posted by a Superuser, not a Sky employee. Find out more

Do you have the UHD and Dolby Atmos pack listed on your account?

This would swap the Sky Sports Mmain event uhd/hd between 401 and 901.

 

I have the above pack and my Sky Sports Main Event UHD is on 401, with Sky Sports Main Event HD on 901.

 

If you do have the above pack, there must be something wrong with your swap. Let us know and we can pass you onto the Sky messaging team to look at why this happening with your account.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
adamandfamily
Topic Author
This message was authored by adamandfamily This message was authored by: adamandfamily

Re: Sky Sports Main Event UHD 401

Yes I do have the UHD / Atmos pack. And I have Main Event UHD and F1 UHD, theyre just channels 901 and 902(?)

This message was authored by lettice This message was authored by: lettice

Re: Sky Sports Main Event UHD 401

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
adamandfamily
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This message was authored by adamandfamily This message was authored by: adamandfamily

Re: Sky Sports Main Event UHD 401

thank you so much!

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Sky Sports Main Event UHD 401

Turn off the box at the wall and turn it back on. Should work. 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Sky Sports Main Event UHD 401

@adamandfamily 

 

Are you based in UK or Republic of Ireland 

When you have UHD & Dolby Atmos pack subscription 

 

Republic of Ireland 

Sky Sports Main Event

401 is HD 

901 is UHD

 

UK

401 is UHD

901 is HD

 

Sky Sports Formula 1 Channel

UK and Republic of Ireland 

406 is UHD

902 is HD

 

 

What you can do is add channels to favourites and arrange channels be listed in order of your choice.

Example have 901 listed first.

When you go to home menu

TV Guide beside this you will see your favourite channels listed.

 

Also picture settings default streaming format make sure you have set to Auto or UHD

I keep mine set to UHD.

 

 

 

 

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Sky Glass 65 inch and 2 Sky Stream Pucks
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This message was authored by Carnoch04 This message was authored by: Carnoch04

Re: Sky Sports Main Event UHD 401


@adamandfamily wrote:

Yes I do have the UHD / Atmos pack. And I have Main Event UHD and F1 UHD, theyre just channels 901 and 902(?)


Is your Stream set to UHD? If it isn't you will not get UHD on 401. It can sometimes reset to HD depending on your set up. 

adamandfamily
Topic Author
This message was authored by adamandfamily This message was authored by: adamandfamily Answer

Re: Sky Sports Main Event UHD 401

Hi all - the channels seem to randomly have swapped into the "right" positions this evening. Didnt need to do anything. I guess there was just some delay.

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