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Discussion topic: Trying to set up puck - go to sky stream set up then software download but then it errors

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This message was authored by Stressed-out This message was authored by: Stressed-out

Trying to set up puck - go to sky stream set up then software download but then it errors

Trying to set up luck but nothing we are doing works - gone to sky stream set up - then goes to download and it errors 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Trying to set up puck - go to sky stream set up then software download but then it errors

Posted by a Superuser, not a Sky employee. Find out more

@Stressed-out wrote:

Trying to set up luck but nothing we are doing works - gone to sky stream set up - then goes to download and it errors 


@Stressed-out have you tried unplugging the puck for several minutes to see if that helps. That usually resolves any issues with the initial software update.

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