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This discussion topic has been answered Discussion topic: Sky Go - Sky Puck

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This message was authored by: Skipper1969

Sky Go - Sky Puck

Looking to move my TV /Sky go around and wanted something smaller and the Sky puck looks a lot smaller, can the puck replace Sky Go or does it only work with the Sky Glass? ( i was going to look to purchase Sky Glass but the reviews on this discussion board doesnt fill me with confidence


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This message was authored by: CoffeeDrinker Answer

Re: Sky Go - Sky Puck

@Skipper1969 Sky Stream is a hardware device intended to connect to your TV via HDMI to view Sky's own content on along with that of many other major streaming services you might subscribe to. In that sense it is like an Amazon Fire Stick or an Apple TV 4K box.

 

Sky Go is a mobile app for smartphones, tablets, games consoles etc that allows you to watch any Sky content you subscribe to seperately on those devices.

 

Sky Glass is a television with the hardware in the Sky Stream puck built in. The 'reviews' on this forum tends to come from people that are having problems with their Sky Glass TV - people who don't have problems with their devices and are otherwise happy don't tend to post their opinions of the TV on a forums primarily designed for getting help from other customers 😀

 

What device(s) are you watching Sky Go on at the moment? And do you have a Sky Q/Sky+HD subscription at the moment that your Sky Go access allows you to watch?.  

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.

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This message was authored by: CoffeeDrinker Answer

Re: Sky Go - Sky Puck

@Skipper1969 Sky Stream is a hardware device intended to connect to your TV via HDMI to view Sky's own content on along with that of many other major streaming services you might subscribe to. In that sense it is like an Amazon Fire Stick or an Apple TV 4K box.

 

Sky Go is a mobile app for smartphones, tablets, games consoles etc that allows you to watch any Sky content you subscribe to seperately on those devices.

 

Sky Glass is a television with the hardware in the Sky Stream puck built in. The 'reviews' on this forum tends to come from people that are having problems with their Sky Glass TV - people who don't have problems with their devices and are otherwise happy don't tend to post their opinions of the TV on a forums primarily designed for getting help from other customers 😀

 

What device(s) are you watching Sky Go on at the moment? And do you have a Sky Q/Sky+HD subscription at the moment that your Sky Go access allows you to watch?.  

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.

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This message was authored by: TimmyBGood

Re: Sky Go - Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@Skipper1969 wrote:

does it only work with the Sky Glass? 


When the platform was released in October 2021 (UK) it was only possible to acquire a Stream puck alongside a Glass television set: that stopped being the case a year later.  You may find references online which pre-date this change (or are just plain wrong ; )

 

There was never any technical interaction between Glass television set and Stream puck: it was just a marketing and logistics thing.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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