0

Discussion topic: SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

Reply
This message was authored by Sdd12326 This message was authored by: Sdd12326

SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

REALLY UNHAPPY SKY , EVERYTIME I WATCH FROM START ON MY SKY PUCK IT EITHER JUMPS BACK TO A PART OF THE EPISODE IVE WATCHED THEN EVENTUALLY GOES TO LIVE TV NOT LETTING ME WATCH THE SHOW I WATCHED FROM START OR JUST JUMPS BACK TO LIVE TV. NOT GOOD SKY I AM PAYING FOR THIS SERVICE PLEASE FIX . FIRST TIME CUSTOMER MAYBE NOT LONG TIME IF ISSUE NOT RESOLVED. I HAVE RESET PUCK ETC THIS DOES NOT WORK!

Reply

All Replies

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

Posted by a Sky employee

Hi @Sdd12326 

 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
Sdd12326
Topic Author
This message was authored by Sdd12326 This message was authored by: Sdd12326

Re: SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

I couldnt see any message on the private chat!!!

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: SKY PUCK JUMPING BACK TO LIVE TV AFTER WATCH FROM START!!!

Posted by a Sky employee

Hi @Sdd12326 

 

Your post has been escalated again to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion