I spoke to a lady called Mary in retentions on Sunday and was advised she would ring me back to discuss my TV deal if I were to stay with you as an existing customer before my contract ends however we are now Friday and I have still heard nothing back from this department. It is very disappointing as I was assured this would happen ASAP
Posted by a Superuser, not a Sky employee. Find out more
We are all fellow customers on here like yourself you should call sky back, as when I have spoken to the retention team in the past they have done the discounts there and then on the phone no call back
