0

Discussion topic: Remove subscriptions

Reply
Avatar for Max80
Level 0 icon
What's this?
This message was authored by: Max80

Message posted on ‎14 Nov 2025 12:58 PM

Remove subscriptions

I want to downgrade to basic package

 

Report post
Post 1 of 3
131 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎14 Nov 2025 01:25 PM

Re: Remove subscriptions

Posted by a Superuser, not a Sky employee. Find out more

@Max80  You need to call Sky as the community can't help with subscription upgrades/downgrades.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
121 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎14 Nov 2025 02:35 PM - last edited: ‎14 Nov 2025 02:36 PM

Re: Remove subscriptions

Posted by a Superuser, not a Sky employee. Find out more

@Max80 

 

Note that on Sky Stream there's only Ultimate TV or Essential TV.

 

There's no equivalent of Television Essentials (free to air only) on Glass/Stream.

 

Sky doesn't have to facilitate a move from Ultimate TV to Essential TV within a minimum contract term.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
99 Views
0 Likes
Reply
Reply