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Discussion topic: New Sky stream user needs Netflix advice. Screen message saying 'Unavailable, try again later'???

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This message was authored by: Maggie1956

New Sky stream user needs Netflix advice. Screen message saying 'Unavailable, try again later'???

I've registered and verified my details with Netflix via the Sky link provided. but cant get access to Netflix. 

Netflix say there is no issue their end and my account is activated.

I've restarted my puck but this hasnt helped.

I am able to access other apps, just not Netflix???

Help please, thanks,

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This message was authored by: lettice

Re: New Sky stream user needs Netflix advice. Screen message saying 'Unavailable, try again later'??

Posted by a Superuser, not a Sky employee. Find out more

Have you been through the correct Netflix activation as described under the 'Activate Netflix on your Sky Glass TV or Sky Stream puck' section in this Sk6 help article;

 

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

 

If you have.

Log in to Netflix via a web browser with the recent Netflix email and password you used on the activation process above.

In there go to your account, where it should say billing by Sky if activated correctly.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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