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Discussion topic: Remote volume

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This message was authored by DHC14 This message was authored by: DHC14

Remote volume

I've just swapped to sky I set everything up but the volume button  doesn't work 

Neither will the volume on the TV remote 

I don't know what I have done wrong 

The bedroom one is all working fine 

Can any one help

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Remote volume

Posted by a Superuser, not a Sky employee. Find out more

Hi @DHC14 

 

When you set up you should have have selected the make and model of the TV and it should have presented you with different profiles to test and choose. You can go though this again by:

 

Pressing and holding 7 and 9 together on your Sky remote for 3 seconds.
Pressibg and holding 1 and 3 together for 3 seconds.
Following the instructions on screen.

 

See: https://www.sky.com/help/articles/your-sky-glass-remote

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
DHC14
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This message was authored by DHC14 This message was authored by: DHC14

Re: Remote volume

Thank you I will have a try 😊 

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