19 Apr 2024 09:17 AM
Hello I have just joined sky and I am unable to retrieve the réglions channel onto my package which is actually part of it.
can you please advise what is require to be done.
19 Apr 2024 09:22 AM - last edited: 19 Apr 2024 09:25 AM
Posted by a Superuser, not a Sky employee. Find out more@Bluesky3 Which system did you order? As Sky+ isn't offered to new customers you won't have this (where you originally posted your query).
It does sound like you have Sky Stream and not all channels are avalable as per this channel list https://www.sky.com/help/articles/tv-channel-list-sky-glass
19 Apr 2024 03:38 PM
Hello yes it is sky stream as a new customer. However I did call sky and they were unable to help but advised that the channel is part of the package.
19 Apr 2024 04:02 PM - last edited: 19 Apr 2024 04:03 PM
If it's not in the list posted in the link above then you've been given incorrect information from the agent.
20 Apr 2024 01:56 PM
Thank you so much for your assistance much appreciated.
20 Apr 2024 06:24 PM
Posted by a Superuser, not a Sky employee. Find out more
The majority of the Religious channels listed in the EPG for the Sky satellite platforms are not available in Glass & Stream: it's likely that their small audiences and limited financial and technical resources make a presence on the streaming service difficult.