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This message was authored by: Sue_Doe

Re: Tech Error

I have a Sky Stream showing the same problem.  It's only been the last few days, so I suspect the problem is at Sky's end.


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This message was authored by: lettice Answer

Re: Tech Error

Posted by a Superuser, not a Sky employee. Find out more

As seen on this community, some customers were recently getting a  'technical message', that from recent updates and changes now seems resolved.

 

If you have not done so already would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice Answer

Re: Tech Error

Posted by a Superuser, not a Sky employee. Find out more

As seen on this community, some customers were recently getting a  'technical message', that from recent updates and changes now seems resolved.

 

If you have not done so already would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Sue_Doe

Re: Tech Error

Thanks for that.

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