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Discussion topic: Puck turns off

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Avatar for Thomas261
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This message was authored by: Thomas261

Message posted on ‎01 Aug 2026 03:30 PM

Puck turns off

My puck keeps turning off while watching channel 4. I have to turn it off and on for it to start working again. Anyone help?

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎01 Aug 2026 04:13 PM - last edited: ‎01 Aug 2026 04:14 PM

Re: Puck turns off

Posted by a Superuser, not a Sky employee. Find out more

Is this the C4 live linear channel on 104, are you talking about when using the C4 app?

Is this the only channel you are having issues with, or is it other live channels?
Does it happen when it plays an advert?

 

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