Discussion topic: Puck not working

This message was authored by: Kimolumtree · ‎02 Nov 2024

Sky stream puck has stopped working wont switch on with remote.

This message was authored by: GD1 · ‎02 Nov 2024

@Kimolumtree Have you tried unplugging from the power socket and plug back in?

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43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Kimolumtree · ‎02 Nov 2024

Yea tried that even replaced battries in remote incase was that

This message was authored by: MarkGoldsmith · ‎02 Nov 2024

@Kimolumtree wrote:
Yea tried that even replaced battries in remote incase was that

How long did you leave the puck unplugged for? Its usually best to leave it for several minutes as you need to ensure the power has drained from the device for it to properly reboot.

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Discussion topic: Puck not working

Puck not working

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